At Imperial Kart, we are committed to delivering your order accurately, in good condition, and always on time.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
2. Shipping Methods & Delivery Time
We partner with reliable courier services to ensure timely delivery. Estimated delivery times:
- Metro Cities: 3–5 business days
- Non-Metro Cities: 5–7 business days
- Remote Areas: 7–10 business days
Please note: Delivery times are estimates and may vary due to factors beyond our control.
3. Shipping Charges
- Free shipping on orders above ₹[10000].
- A flat shipping fee of ₹[1000] applies for orders below the free shipping threshold.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking ID via email/SMS to track your shipment.
5. International Shipping
Currently, we ship only within India.
6. Undeliverable Packages
If a package is returned to us due to incorrect address, failed delivery attempts, or refusal to accept, re-shipping charges may apply.
7. Contact Us
For any shipping-related queries, please contact: